SHOPPING HELP


How To Buy          

1. We recommend using the website ordering system to purchase our knives.Step by step in accordance with the ordering system prompts to complete the ordering operation.

2. You can also via E-mail(hollylam83@outlook.com), SKYPE(hollylam83) to order our products.Just tell us item number and quantity of the products you want to order. We can give you a quote, and provide the relevant ordering information to you.

3. About dropship and wholesale business, please send E-mail to hollylam83@outlook.com , we will promptly send you the best offer.

4. For ordering other issues (such as: price, quantity, shipping, etc.), please do not hesitate to contact us, we are very enthusiastic to serve you.


How To Pay          

We accept Western Union, moneygram, T/T, etc. All the transaction charge should be paid by the buyer's side.

   1. Western Union
     (During transaction, Please record and mail us:Money Transfer Control Number (MTCN), Sender's First Name, Sender's Last Name.)
     1)Cash at an agent location.
     Receiver: DONGQING LIN   (First name: DONGQING, Last name: LIN)
     Country: China
     2)Deposit into a bank account.
     Bank: Bank of China
     Beneficiary: LINDONGQING
     Account Number: 656158298122
     Swift Code: BKCHCNBJ44K

     How to send money?
     Three Ways To Send Money
     > Online: Send 24/7 to your friends and family.
     > In Person: Pay with cash at a nearby Agent location.
     > By Phone: Send money conveniently by phone today.
     Welcome to visit http://www.westernunion.com Learn more.


   2. moneygram
     Receiver: DONGQING LIN
  (First name: DONGQING, Last name: LIN)
     Country: China
     (During transaction, please record and mail us:Reference number, Sender's First Name, Sender's Last Name.)
     How to send money?
     Step 1: Find a MoneyGram agent using Find Us.
     Step 2: Visit your MoneyGram agent, taking some personal identification with you.
     Step 3: Complete a simple "send" form and hand this to the MoneyGram agent along with the money you want to send and the transfer fee. You may also include a free 10-word message on the form.
     Step 4: You will be given a reference number.
     Step 5: Contact the person to whom you’re sending the money, and give him or her the reference number. In just 10 minutes the money will be ready to collect.
     Welcome to visit http://www.moneygram.com Learn more.


   3. T/T ( Telegraphic Transfer )
     (As China is very strict to foreign exchange, please pay in person and do no mention anything about business/product/order. )
     Bank: Bank of China
     Beneficiary: LINDONGQING
     Account Number: 656158298122
     Swift Code: BKCHCNBJ44K

     About T/T payment details, please consult your local bank.


About Shipping          

Shipping items around the world can be risky for a number of reasons. First, the cost of freight is high. Customs can confiscate items, and things can get stolen. In order to be able to sell to customers around the world at the same low prices, we have to insist that the purchaser assume responsibility for loss in transit.

International orders are shipped at the customer's risk. By placing an international order, the customer assumes all risk of confiscation. We will declare as “cutlery” or "camping tool" and devalue the price to the customs in order to help you easy customs clearance.

Also, we are not responsible for VAT, customs duties and other taxes. These must be paid by the customer directly.

1. Item will be shipped within 24 hours as soon as your payment verified. Sometimes the date will be delayed due to shortage. However, we will inform you via E-mail.

2. Our default shipping is China/HongKong Post Airmail(free shipping): package less than 2 Kg will be shipped by China/HongKong Post Airmail to the world. Generally, it takes about 15-25 working days to reach you. Package over 2 Kg, buyers have to afford entire shipping cost. Please contact us to get the most favorable cost.

3. By express: DHL/EMS/FEDEX. Generally, it takes about 5-10 working days to reach you. Please contact us to get the most favorable shipping cost before payment.

4. If you haven’t received the item on the delivery time, please contact us by E-mail. Normally, your mail will be replied within 24 hours. If you still haven’t got the reply after 24 hours, please check the spam of your E-mail box. We will try our best to give the best solution by communication.